Book a Property Valuation
Cleethorpes Office - 01472 200 666

Immingham Office - 01469 564294

Louth Office - 01507 601550

Established in 2005, Crofts has established itself as a leading independent estate agency specialising in Residential Sales, Lettings, New Home Sales, Commercial Property and Financial Services. With over 50 years of combined experience we have an extensive knowledge of the local property market, allowing us to offer a wide range of services giving you the exact product you are looking for. Crofts offer all the traditional values you would expect from an established business and have combined them with the latest technology and industry related innovations to create the best formula to get results. We are striving through demanding excellence to provide an all round good property experience for anyone, company or individual on any business that we undertake. Crofts will never be standing still resting on its laurels but will be seen setting the standards for the future of local Estate Agency.

 

Meet Our Team

Gary Croft (MNAEA)

Gary Croft (MNAEA) Director / Valuer

Vastly experienced in property having managed a personal portfolio for over 20 years, Gary is qualified with the NFOPP Technical Award for sales and is an Associate member of The Guild of Property Professionals for Sales and Lettings. Gary opened Crofts in 2006 and has built it into one of N.E.Lincolnshire's leading Agents. Constantly embracing new technology Gary is striving to achieve a service and sales performance of the very highest level.

  Garry Abel

Garry Abel Director / Valuer

With over 24 years of local experience in Estate Agency and Property management, Garry is qualified with the NFOPP Technical Award and is an associate member of The Guild of Estate Agents. With strong beliefs in customer service Garry continues to push forward in providing customers with a service that is second to none and installs these beliefs within the sales team. Garry strives to continue in making Crofts the number one choice for customers.

George Herd

George Herd Property Valuer

Combining 15 years experience in retail management and over five years experience in estate agency, George brings a wealth of experience in customer service, offering a wide spectrum of skills and expertise in understanding the importance of placing the client first. Having been head-hunted by Crofts in 2015 from a competitor agent, George quickly found that he was working for an agent that shared his belief and passion in delivering the best possible service for the best possible value.

Richard Ladd

Richard Ladd Property Valuer

Originally from Cleethorpes, Richard has returned to his home town with over 5 years experience in property sales and lettings. Richard originally joined us as Lettings Manager after building his career in Manchester, Liverpool and Edinburgh, but has since qualified as a Residential Property Valuer with Crofts and is also an Associated Member of the Guild of Professional Estate Agents. Richard is friendly and professional - and comes armed with lots of enthusiasm and great local knowledge.

Hannah Downes

Hannah Downes Cleethorpes Branch Manager/
Sales Negotiator

Hannah has a good educational background graduating from the University of Greenwich in 2003, since then she has worked in the property sales market and has gained a wealth of experience in all aspects of estate agency. Hannah is qualified with the NFOPP Technical Award for sales and is an Associate Member of The Guild of Property Professionals for sales and prides herself on her professionalism and dedication. Her mission is to find the perfect house for our customers whether it is for a first time buyer, investment or an upward move. She enjoys the challenge of achieving the best price possible for her clients so you will be in safe hands when it comes to negotiations.

Elaine Whetton

Elaine Whetton Senior Sales Negotiator

Elaine Whetton - Qualified with the NFOPP Technical Award and Associate member of The Guild of Property Professionals for sales Elaine has over fifteen years' experience in Residential Sales and lettings. Highly motivated, enthusiastic and always striving for excellence within the sales team Elaine has deservedly earned an excellent reputation within the industry. With determination and drive to develop even further, she is an outstanding asset to our team.

Vicki Parish

Vicki Parish Immingham Branch Manager/
Sales Negotiator

At the age of 21 Vicki joined a well-established agent to embark on her journey in the world of estate agency. Gaining a wealth of experience over the years Vicki has now settled as Branch Manager and Negotiator at our Immingham office. Since joining Crofts Vicki has become an Associate member of The Guild of Property Professionals. Vicki prides herself on customer relations and will go the extra mile to provide a service with a smile. Vicki's local knowledge and experience allow her to take up all aspects of estate agency, from day to day office requirements, valuing, viewings and letting tasks.

Vicky Ward

Vicky Ward Sales Negotiator

A key member of our Sales Negotiation Team, Vicky has recently gained her NFOPP Technical Award and become an Associate Member of The Guild of Property Professionals. Vicky has transferred her years of experience in travel sales and customer service into her role at Crofts. Vicky thrives on completing sales and finding the perfect property for all her clients! Her customer service is second to none - she is calm, friendly, tenacious and practical, with great people skills - and great results to prove it! Vicky has settled well into her role and is now a pivotal team player in our fast-paced environment.

Heidi Clover

Heidi Clover Sales/Lettings Negotiator - Louth

Heidi joined us in 2014 from Masons Estate Agents in Louth and brings her vast property knowledge with her. Currently studying to become qualified to gain her NFOPP Technical Award and become Associate Member of The Guild of Property Professionals Heidi is enthusiastic and ambitious and is keen to employ all of her skills in property on our current / future landlords and tenants to give them the best possible lettings experience and advice.

Felicity Moore

Felicity Moore Lettings Manager

Felicity joined our Lettings Team in 2015 and quickly rose to the role of Lettings Manager. She brings with her a strong educational background having graduated with a Degree in Law, gaining a comprehensive knowledge of property and land law during her studies. She also holds an Associate Lettings Member qualification with the Guild of Professional Estate Agents. Felicity comes from a background in retail management and property lettings, so is accustomed to handling customer enquiries with efficiency and professionalism. Felicity is highly motivated and proactive in providing outstanding customer care to ensure best results for landlords and tenants alike.

Charlotte Lacy

Charlotte Lacy Lettings Negotiator

Charlotte joined the Lettings department here at Crofts in 2015, at the time new to estate agency. She now holds an Associate Lettings Member qualification with the Guild of Professional Estate Agents. Charlotte comes from a strong customer services background ranging from retail management to her previous role in the Motor Trade as a Service Advisor at Grimsby Audi. With a head-on approach and a can-do attitude, Charlotte will be happy to help you with any questions or queries that you have regarding the lettings department.

Anne-Marie Dodd

Anne-Marie Dodd Maintenance Co-ordinator

As Maintenance Co-ordinator, Anne-Marie comes from an established background in banking and insurance, and now heads up our maintenance team - liaising with tenants, landlords and trades to ensure any queries are addressed as quickly and efficiently as possible. Anne-Marie has a professional and methodical approach to problem solving, ensuring that property maintenance runs as smoothly as possible for all parties.

Alison Brown

Alison Brown Accounts Manager

Having previously worked in our sales department and therefore having a complete knowledge of the business, Alison is now our Accounts Manager. Alison recently completed her AAT accounts qualification and has a vast experience in all aspects of accountancy and estate agency. Alison is very approachable and always on hand to help with any enquiry.

Lindsay Vaus

Lindsay Vaus Sales Viewing Assistant

Lindsay began her career in health and fitness, but for the last 20 years her heart has been firmly in the property field, with Lindsay and her husband having designed and built their previous two houses. She has a passion for helping prospective owners find their dream home and lifestyle, firmly believing that happy people make a house a home.

  Jess Egan

Jess Egan Lettings Negotiator

As a valued member of the team Jess began as a viewing assistant with Crofts in 2015. She has since moved on to become a full time member of our Lettings Department and now holds an Associate Lettings Member qualification with the Guild of Professional Estate Agents. With great people skills and all-round knowledge of the Lettings field, Jess has quickly become a valued member of the lettings team.

  Guy Moore

Guy Moore Sales Negotiator

As an English Literature graduate Guy understands that the key to great service lies in constant communication. Guy has a rich and diverse background in retail management and teaching as well as three years in estate agency. This professional and academic experience has furnished Guy with a wide spectrum of effective skills and a robust understanding of the modern housing market. More importantly, it has taught Guy the ethos that, in service, the customer’s needs are always paramount.

Charlotte Collins

Charlotte Collins Louth Branch Manager/Sales Negotiator

With a business degree and over 6 years of customer service and estate agency under her belt, Charlotte is perfectly placed to be at the helm of our Louth office. It also helps that she has lived in Louth all her life - so naturally, her local knowledge is second to none! Charlotte is friendly and approachable, with great organisational skills and - with her passion for excellence in customer service - it's easy to see why Crofts in Louth scooped the East Lindsey Business Award for Best New Business in 2017!

Kate Atkin

Kate Atkin Performance Analyst

With over 15 years' experience in all aspects of property including conveyancing, Kate is qualified with the NFOPP Technical award and is an associate member of The Guild of Property Professionals. Kate has vast experience in Lettings too so can issue advice whatever your enquiry may be., She tackles any difficult situation head on to reach a satisfactory conclusion she is also very organized and efficient which is a major asset to her branch manager role. Overall an excellent negotiator, who provides immaculate customer service to go with it.

Alison Stafford

Alison Stafford Marketing

Alison is a recent addition to the team as Marketing Manager, bringing with her over twenty years' experience in advertising and graphic design. Alison works to raise the profile of Crofts, both locally and nationally, and to reinforce our strong message of first-class customer service and our unrivalled knowledge of the local property market.

David Sexton

David Sexton Domestic Energy Assessor

Fresh out of his studies and one of the newest members to our team – David started at Crofts as part of a work experience scheme, during which he was approached to take on the role of an EPC assessor. David has achieved a level 3 certificate in Domestic Energy Assessment, allowing him to use specialist RdSAP software to accurately calculate the energy performance of any existing domestic properties. Using the latest technology and tools, David strives to ensure that all EPCs Crofts produce are of the highest validity.

Cadey Dalton

Cadey Dalton Business Administration Apprentice

Cadey has recently joined Crofts in a Business Administration role after successfully completing her A level studies in History, English Language and English Literature. Having lived in the area all her life she has great local knowledge and is always happy to help. She is new to the estate agency industry and aspires to become a sales negotiator in the future.

Scarlet Goodwin

Scarlet Goodwin Business Administration Apprentice

Originally from Cleethorpes, Scarlet has returned to her home town after living abroad for 8 years. Scarlet has recently left school and is currently studying Business Administration in an apprentice role. From previous experience, Scarlet is confident with communication, as she is used to helping a diverse range of people, also in different languages.