Established in 2005, Crofts has established itself as a leading independent estate agency specializing in Residential Sales, Lettings, New Home Sales, Commercial Property and Financial Services. With over 50 years of combined experience we have an extensive knowledge of the local property market, allowing us to offer a wide range of services giving you the exact product you are looking for. Crofts offer all the traditional values you would expect from an established business and have combined them with the latest technology and industry related innovations to create the best formula to get results. We are striving through demanding excellence to provide an all round good property experience for anyone, company or individual on any business that we undertake. Crofts will never be standing still resting on its laurels but will be seen setting the standards for the future of local Estate Agency.
Gary Croft (MNAEA) - Director / Valuer
Vastly experienced in property having managed a personal portfolio for over 20 years, Gary is qualified with the NFOPP Technical Award for sales and is an Associate member of The Guild of Property Professionals for Sales and Lettings. Gary opened Crofts in 2006 and has built it into one of N.E.Lincolnshire's leading Agents. Constantly embracing new technology Gary is striving to achieve a service and sales performance of the very highest level.
Garry Abel - Director / Valuer
With over 24 years of local experience in Estate Agency and Property management, Garry is qualified with the NFOPP Technical Award and is an associate member of The Guild of Estate Agents. With strong beliefs in customer service Garry continues to push forward in providing customers with a service that is second to none and installs these beliefs within the sales team. Garry strives to continue in making Crofts the number one choice for customers.
George Herd - Property Valuer
Combining 15 years experience in retail management and over five years experience in estate agency, George brings a wealth of experience in customer service, offering a wide spectrum of skills and expertise in understanding the importance of placing the client first. Having been head-hunted by Crofts in 2015 from a competitor agent, George quickly found that he was working for an agent that shared his belief and passion in delivering the best possible service for the best possible value.
As a highly-driven residential valuer, George strongly believes that a great agent works for the client and always endeavours to make their needs his priority.
Richard Ladd - Property Valuer
Originally from Cleethorpes, Richard has returned to his home town with over 5 years experience in property sales and lettings. He joins us as Lettings Manager after building his career in Manchester, Liverpool and Edinburgh. Richard is friendly and professional - and comes armed with lots of enthusiasm and great local knowledge.
Hannah Downes - Cleethorpes Branch Manager/Sales Negotiator
Hannah has a good educational background graduating from the University of Greenwich in 2003, since then she has worked in the property sales market and has gained a wealth of experience in all aspects of estate agency. Hannah is qualified with the NFOPP Technical Award for sales and is an Associate Member of The Guild of Property Professionals for sales and prides herself on her professionalism and dedication. Her mission is to find the perfect house for our customers whether it is for a first time buyer, investment or an upward move. She enjoys the challenge of achieving the best price possible for her clients so you will be in safe hands when it comes to negotiations.
Elaine Whetton - Senior Sales Negotiator
Elaine Whetton - Qualified with the NFOPP Technical Award and Associate member of The Guild of Property Professionals for sales Elaine has over fifteen years' experience in Residential Sales and lettings. Highly motivated, enthusiastic and always striving for excellence within the sales team Elaine has deservedly earned an excellent reputation within the industry. With determination and drive to develop even further, she is an outstanding asset to our team.
Vicki Parish - Immingham Branch Manager/Sales Negotiator
At the age of 21 Vicki joined a well-established agent to embark on her journey in the world of estate agency. Gaining a wealth of experience over the years Vicki has now settled at Crofts estate agents and become part of the team as Sales Negotiator, since joining Crofts Vicki has become an Associate member of The Guild of Property Professionals. Vicki prides herself on customer relations and will go the extra mile to provide a service with a smile. Vicki's experience allows her to take up all aspect of estate agency, from day to day office requirements, valuing, viewings and letting tasks.
Vicky Ward - Sales Negotiator
As a new member of our Sales Negotiation Team, Vicky is currently transferring her years of travel sales and customer service into her new role. Vicky is tenacious and practical, with great people skills. Vicky has settled well into her new role and is a great team player in our fast-paced environment.
Laura Campling - Sales Negotiator
Laura is the newest member to our sale team, having worked for over 12 years in estate agency, she has gained a wealth of experience over the years in all aspects of the property market. Weither it's achieving the best possible price for the vendor, or helping buyers find their perfect home, Laura is highly motivated and prides herself on going the extra mile for her clients.
Susan Jarvis - Lettings Manager
With 10 years experience in the local Housing Industry, Susan has worked in property maintenance, contract management, service improvement and tenancy sustainment and is passionate about housing in the local area. Susan has also prevoiusly volunteered as a board member for a local housing charity. With over ten years’ proven experience in Customer Service and Management - customer service and satisfaction are at the top of Susan's list of priorities.
Felicity Moore - Lettings Negotiator
Felicity is a new staff member, having joined our Lettings Team in 2015. She brings with her a strong educational background having graduated with a Degree in Law, gaining a comprehensive knowledge of property and land law during her studies. Previously Felicity has a background in retail management and property lettings, so is accustomed to handling customer enquiries with efficiency and professionalism. Felicity is highly motivated and proactive in providing outstanding customer care to ensure best results for landlords and tenants alike.
David Kirman - Lettings Negotiator
Having graduated with a BSC (Hons) in Sports Therapy, David chose a different career path following university. He has most recently worked in Manchester as a Sales & Lettings Negotiator and as a result joined Crofts with two and a half years’ experience in the property industry. Experienced in both selling and letting property, David prides himself on his customer service skills, and believes that the key to being a great Estate Agent lies with the service provided - a trait he has brought to our Lettings Team.
Anne-Marie Dodd - Maintenance Co-ordinator
As Maintenance Co-ordinator, Anne-Marie is a new addition to the Crofts Team. With an established background in banking and insurance, Anne-Marie now heads up our maintenance team - liaising with tenants, landlords and trades to ensure any queries are addressed as quickly and efficiently as possible. Anne-Marie has a professional and methodical approach to problem solving, ensuring that property maintenance runs as smoothly as possible for all parties.
Alison Brown - Accounts Manager
Having previously worked in our sales department and therefore having a complete knowledge of the business, Alison is now our Accounts Manager. Alison recently completed her AAT accounts qualification and has a vast experience in all aspects of accountancy and estate agency. Alison is very approachable and always on hand to help with any enquiry.
Lindsay Vaus - Sales Viewing Assistant
Lindsay began her career in health and fitness, but for the last 20 years her heart has been firmly in the property field, with Lindsay and her husband having designed and built their previous two houses. She has a passion for helping prospective owners find their dream home and lifestyle, firmly believing that happy people make a house a home.
Charlotte Collins - Louth Branch Manager/Sales Negotiator
With a business degree and over 6 years of customer service and estate agency under her belt, Charlotte is perfectly placed to be at the helm of our Louth office. It also helps that she has lived in Louth all her life - so naturally, her local knowledge is second to none! Charlotte is friendly and approachable, with excellent organisational skills and a focus on excellence in customer service.
Kate Atkin - Performance Analyst
With over 15 years' experience in all aspects of property including conveyancing, Kate is qualified with the NFOPP Technical award and is an associate member of The Guild of Property Professionals. Kate has vast experience in Lettings too so can issue advice whatever your enquiry may be., She tackles any difficult situation head on to reach a satisfactory conclusion she is also very organized and efficient which is a major asset to her branch manager role. Overall an excellent negotiator, who provides immaculate customer service to go with it.
Alison Stafford - Marketing
Alison is a recent addition to the team as Marketing Manager, bringing with her over twenty years' experience in advertising and graphic design. Alison works to raise the profile of Crofts, both locally and nationally, and to reinforce our strong message of first-class customer service and our unrivalled knowledge of the local property market.
David Sexton - Domestic Energy Assessor
Fresh out of his studies and one of the newest members to our team – David started at Crofts as part of a work experience scheme, during which he was approached to take on the role of an EPC assessor. David has achieved a level 3 certificate in Domestic Energy Assessment, allowing him to use specialist RdSAP software to accurately calculate the energy performance of any existing domestic properties. Using the latest technology and tools, David strives to ensure that all EPCs Crofts produce are of the highest validity.
Cadey Dalton – Business Administration Apprentice
Cadey has recently joined Crofts in a Business Administration role after successfully completing her A level studies in History, English Language and English Literature. Having lived in the area all her life she has great local knowledge and is always happy to help. She is new to the estate agency industry and aspires to become a sales negotiator in the future.